When Mom Wants to Sit in on a Sonfs Job Interview
How to deal with meddlesome helicopter parents
By Dana Wilkie
Aug 18, 2016 - SHRM
You schedule an interview with a recent
college grad who's applied for a job, but a few days before your meeting, his
mother calls to ask if she can be
interviewed in his place.
Her son, she explains, has somewhere else he needs to be.
That's a real story from a hiring manager who responded to a
recent OfficeTeam survey, which found that more than 1 in 3 senior managers
said they are annoyed when parents are involved in their kids' search for work.
"Times have definitely changed from even 10 to 20 years ago," said Brandi
Britton, district president for OfficeTeam, an administrative staffing firm
based in Menlo Park, Calif. "Some parents may feel more concerned about their
kids' well-being and want to become more involved in their lives given what's
been happening in the economy and what's going on in the news. In many areas,
the job market is still competitive and living costs are rising. More 18- to
34-year-olds are living at home with their parents, so it's not hard to see how
the lives of children and parents can be quite intertwined."
The survey, conducted by an independent research firm, included responses
from more than 600 senior managers at companies with 20 or more employees
in the United States and Canada. It was conducted in December 2015,
and the results were released Aug. 16.
Among the findings: More than 1 in 3 senior managers (35 percent) said
they're annoyed when helicopter parents are involved in their kids' search for
work. Another one-third (34 percent) said that they prefer mom and dad stay out
of the job hunt but would let it slide. Twenty-nine percent said this parental
involvement is not a problem.
"Not all employers will automatically take a candidate out of contention if
his or her parents become too involved in the job search, but chances are that
most hiring managers would be put off by this type of behavior," Britton said.
Strange Behavior from Mom and Dad
Managers were asked to recount the strangest behavior they've heard of or
seen from parents of job seekers. Here are some of their responses:
- "The candidate opened his laptop and had his mother Skype in for the
interview."
- "A woman brought a cake to try to convince us to hire her daughter."
- "A father asked us to pay his son a higher salary."
- "One mom knocked on the office door during an interview and asked if she
could sit in."
- "Parents have arrived with their child's resume and tried to convince us
to hire him or her."
- "A job seeker was texting his parent the questions I was asking during the
interview and waiting for a response."
- "Once a father called us pretending he was from the candidate's previous
company and offered praise for his son."
- "Parents have followed up to ask how their child's interview went."
- "A father started filling out a job application on behalf of his
kid."
- "I had one mother call and set up an interview for her son."
- "Moms and dads have called to ask why their child didn't get
hired."
"Managers tell me every day about parents accompanying their children to job
interviews and even, once in a while, to the first day of work," said Bruce
Tulgan, founder of management training firm RainmakerThinking, a management
research, training and consulting firm in New Haven, Conn. "The big surprise
comes when managers hear directly from parents, suggesting their children should
be working fewer hours, getting different assignments, winning
promotions and receiving pay increases."
Marilyn Mitchell, senior research director at Palm Spring, Calif.-based
Insightlink Communications, which consults with companies on several issues,
including interviewing techniques, said several factors contribute to "hovering"
behavior.
"Small families cause parents to concentrate resources and attention on one
or two kids, so it's easier to be over-involved than with the larger families of
generations past," she said. "Parents also perceive the world in general, and
the working world in particular, as more competitive for their children than in
the past. This makes relatively routine events, such as job interviews, feel
like a high-stakes game that parents feel their kids can't afford to
lose."
Parents should avoid direct contact with potential employers, Britton said.
"They should not participate in interviews or call, e-mail or visit companies
on behalf of their children. Even one misstep could take a candidate out of
contention, especially in a competitive job market. Job seekers need to show
potential employers that they're assertive and independent, and this can be
difficult to do if parents are dominating their job hunts."
Handling the Copter Parent
So how does one politely deal with a meddlesome parent?
If a parent is becoming overly involved in a child's job search, an
employer might politely tell him or her that they need to deal with
applicants directly, Britton said.
If a mom or dad asks to participate in interviews, hiring managers might say
that it's most productive to have one-on-one discussions with job candidates to
learn more about their skills, experience and work style.
In his seminars, Tulgan tells managers that the way to deal with the
overparenting problem is to take a strong hand as a manager.
"Your Millennial employees need to know that you know who they are and care
about their success. Make it a priority to spend time with them. Break things
down for them like a teacher. Provide regular, gentle course corrections. Be
honest with them so you can help them improve. Keep close track of their
successes no matter how small.
"When I describe this approach at seminars, at least one manager will remark,
'This sounds a lot like parenting. Are you saying that we should manage these
young upstarts as if we are their parents?' I'm afraid the answer I've come to
is yes."
Sometimes moms and dads intervene in their children's job searches even
though their children haven't asked them to do so. In that case, Britton said,
it may be helpful to make candidates aware of their parents' inappropriate
behavior.
Any parental involvement, she said, should be done at home and behind the
scenes, such as reviewing resumes, conducting mock interviews, offering
networking contacts or weighing in on job offers.
Said Mitchell: "If you find yourself meddling in your kid's job hunt, stop,
remind yourself that your child is a grown-up and remember that your child's
life is not going to be determined by the outcome of a single interview. Get a
life and let your kid have a life, too."